How we restored Thera Nordic’s listings and built a compliant foundation for long-term growth.

TheraNordic is a Scandinavian supplement brand focused on natural formulations for gut health and wellness.

While the brand had strong traction in the UK, expanding to the US market on Amazon proved difficult — compliance issues repeatedly blocked listings and hurt account health.

Galaxy was brought in to stabilise operations, restore listings, and re-align the brand’s creative direction for better conversion.

Galaxy provided an end-to-end solution combining compliance management and creative optimisation:

Compliance Resolution
Audited all listings, identified root causes of suppression, and liaised with Amazon to submit compliant SDS, COA, and label documentation.
Implemented preventive SOPs to maintain account health during future expansions.

Listing & Content Refresh
Rewrote listings for clarity and compliance, ensuring ingredient claims followed Amazon US and UK regulations.

Creative Overhaul
Upgraded all product images and A+ Premium content to communicate TheraNordic’s scientific and wellness positioning — clear, modern, and trustworthy.

Unified tone, colour, and storytelling across product lines for consistent brand presentation.

With Galaxy’s support, Thera Nordic successfully overcame one of the most complex challenges on Amazon — launching and stabilizing supplement listings under strict compliance requirements.

Our team handled every aspect of the compliance and approval process, ensuring each product met Amazon’s FIC and health supplement policies. What was once a frustrating, uncertain experience became a smooth, predictable process backed by clear communication and structured execution.

• Full listing recovery after multiple suspensions due to compliance issues
• Complete documentation management, including ingredient verification and FIC alignment
• Approved listings restored and ready for scale across multiple marketplaces
• Optimized content and visuals, improving clarity and brand trust
• Streamlined communication, keeping the brand informed every step of the way

“If anyone has tried to get their supplements on Amazon, they'll know what a nightmare it is.
Tim and his team at Galaxy took all the stress out of that process — they communicated clearly, handled everything professionally, and made it possible for us to finally get through.
Working with them has been a dream.”
— Emma, Founder of Thera Nordic

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